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Wednesday, September 14, 2011

customer service?

Charlee had school pictures yesterday...
pick your package, pay up front.

She took the time to pick out her outfit
(most important)
then came hair.
Now we didn't create the 'part'...but there is one.
And it's not in the middle so we kind of have to arrange hair in accordance.
So we made a pretty half pony off to the side.
And placed ontop, a pretty flower.
"Remember," I told her,
"You have to face this side of your body towards the camera."
(flower side)
Yes, she understood.

So picture time came and she walked up
to 2 feet-print on the floor.
A blue set facing one way and a red set facing the other.
Both in front of the same camera.
She stood on the set that would show her hair correctly.
The lady photographer told her to move to the other set.
Charlee nicely explained the hair issue.
"No. Next time if you want your bow to show wear it on the other side!"

Umm...what?!
a. How are we supposed to know which side you'll be taking the picture from?
b. Why are there 2 sets of foot-prints?
c. It makes no sense to take a picture you know you'll have to retake!
d. What ever happened to customer service?

Charlee stood on the red prints as instructed and faced her body the way called for.
Then she turned the top part of her little self the other way.
Hope it worked.


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